Cannot detect the connected HW key. License Key Utility displays the following message: "HASP Error: Terminal Server was found."

August 1, 2010

This error occurs when running Reliance over Windows Remote Desktop Connection. It is caused by certain security restrictions of the HASP driver that prevent programs launched over the remote desktop from accessing the hardware key.

Beginning with Reliance 4.1.5, the problem is solved by using the License Service.

Temporarily, you can work around this issue by the following steps:

1. Create a shortcut to your Reliance project.
2. Copy the project shortcut to the Startup folder in the Start menu.
3. Log off from Windows on the remote desktop.
4. Log on to Windows again over the remote desktop.

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