February 22, 2016 | Reliance SCADA
Maatrix is a service developed and operated by the Czech company Maat. It is an emergency communication service designed to quickly inform users of both unexpected and expected events. Unlike simple messaging to specific users (e.g., email, text messaging, instant messaging), Maatrix has the following key features:
The system consists of two parts: Server (runs as a service), which is used for administering the system and mainly for calling out and managing all communication procedures, and Client (is realized through the mobile application), which is used as a communication tool for users who are to be called, informed, and who are expected, for example, to give approvals.
For more information, go to the Maatrix website.
Beginning with version 4.7.2, support for connecting to Maatrix for the purpose of notifying users of alarms/events is part of the Reliance system. This means that – for selected alarms/events – you can activate the option for running Maatrix when an alarm/event starts.
For information on how to put the service into operation (setting up Maatrix for Reliance), read this article (in Czech only). While creating and setting up the service, you can also choose an appropriate communication procedure (template).
In Reliance Design's Project Structure Manager, simply activate the Connect to Maatrix service option for a computer and enter the service ID and password. You can also select a script to be run once the service is completed:
In the Device Manager, you only need to activate the Start Maatrix service option for an alarm/event. This will run the service when the alarm/event is generated:
After project startup, communication with the Maatrix server is established and its availability is checked continuously (or its unavailability is announced). Once the alarm/event is generated, information on the alarm is passed to the server that activates the Maatrix application on users' phones:
Reliance's alarm/event list allows you to look up information on starting the service and the result (e.g., the name of the person who handled the alarm):