Java 7 security prompts when running Reliance Web Client

October 29, 2013

To increase the security of the Java Runtime Environment, a security prompt displays when running an application that is not signed with a certificate or the publisher of the certificate has failed to be verified.

Java security prompt – application not signed

Java security prompt – application not signed

The prompt was introduced in Java 7 Update 45. The Do not show this again for this app option is no longer available. For more information, read the article What should I do when I see a security prompt from Java?

Reliance 4 Web Client is a Java-based module, so the above mentioned issue applies to it. The prompt will be displayed to users of Reliance Web Client 4.6.0 or older. Reliance 4.6.1 already contains a Web client signed from a trusted certificate authority (Thawte).

Java security prompt – application signed from a trusted certificate authority

Java security prompt – application signed from a trusted certificate authority

GEOVAP recommends that systems integrators upgrade the Reliance system at the end user site to Reliance 4.6.1. If for any reason this is not possible, you can help end users by decreasing the security level through the Java Control Panel.

Java Control Panel – Security Level

Java Control Panel – Security Level

If you have any questions, please feel free to ask the Reliance support team for help.

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