Reliance – Industrial SCADA/HMI system

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Frequently Asked Questions

Here you can find the most frequently asked questions to solve your problems with the Reliance System.

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Frequently Asked Questions

Code Edited Group Version Question/problem

10001 08/01/2010 Project R3, R4 Why does a red or yellow border appear around visual components during runtime?

10002 08/01/2010 Project R3, R4 The runtime software does not communicate with a device defined via the Device Manager.

10003 08/01/2010 Project R3, R4 The runtime software does not create a database defined via the Database Manager.

10004 08/01/2010 Project R3, R4 Can visual components' properties be accessed (read/written) from scripts?

10005 08/01/2010 Project R3, R4 Cannot define a network connection group and a network connection in Reliance Design.

10006 08/01/2010 Project R3 How to access a remote database with Reliance.

10007 08/01/2010 Project R3, R4 How to create a shortcut to run a visualization project.

10008 08/01/2010 Project R3, R4 The operating system is configured to launch a visualization project at start-up. However, the visualization project is not started properly. The runtime software cannot connect to communication drivers.

10009 08/01/2010 Project R3, R4 Changes made to a visualization project in Reliance Design are not present during runtime.

10010 08/01/2010 Project R4 A component rotated by a specified angle is not displayed correctly or is not displayed at all.

10011 08/01/2010 Project R3, R4 The "Text" component does not display its content when the orientation is set to "Vertical".

10012 08/01/2010 Project R4 How to use multithreaded scripting in Reliance 4.

10013 08/01/2010 Project R4 How to debug Reliance scripts with an external debugger.

10014 02/14/2012 Project R4 How to import tags of a Wago device from the CoDeSys development environment.

20001 08/01/2010 Design R3 How to protect a visualization project against unauthorized access.

20002 08/01/2010 Design R3, R4 Using parentheses to enclose parameters passed to a procedure or function.

20003 12/08/2011 Design R4 Problem with the translation of text strings using the Translate by Google command.

30001 08/01/2010 Runtime R3 What does the message "Cannot set the value of variables by means of the View version of runtime software", displayed during runtime, mean?

30002 08/01/2010 Runtime R3 What does the message "Cannot set the value of variable. Cannot send a command to device.", displayed during runtime, mean?

30003 08/01/2010 Runtime R3, R4 What does the message "The detected HW key is not designed for permanent running of the runtime software.", displayed during runtime, mean?

30004 08/01/2010 Runtime R3, R4 How to set up the default size and position of the runtime software's main window.

30005 02/04/2012 Runtime R3, R4 At runtime, the "License key not found" message appears

40001 08/01/2010 Server R3 A Web page with the Reliance J Web client is not displayed in a Web browser.

40002 08/01/2010 Server R3 The Reliance J Web client displayed in a Web browser is not started.

40003 08/01/2010 Server R3 The Reliance J Web client displayed in the Web browser does not connect to a data server.

40004 08/01/2010 Server R3 Does the Reliance J Web client require a HW key?

40005 08/01/2010 Server R3 Does the Reliance J Web client allow for displaying historical trends?

40006 08/01/2010 Server R3 What does the message "For online TCP/IP connection only", displayed in the Reliance J Web client, mean?

40007 08/01/2010 Server R3 Does the Reliance J Web client support the IRC system of the Teco company?

40009 12/20/2011 Server R4 Problem with launching Reliance 4 Web Client using Java Web Start.

50001 08/01/2010 Communication R3 The runtime software does not launch a communication driver during starting a visualization project.

50004 08/01/2010 Communication R3, R4 How to configure communication options for a Teco device physically connected to Ethernet via a Ethernet/RS232 converter.

50005 08/01/2010 Communication R3, R4 How to communicate with a device for which a native communication driver is not available with Reliance.

50006 08/01/2010 Communication R3, R4 How to configure Windows XP (Service Pack 2) or newer Windows operating system in order for Reliance to be able to communicate with an OPC server on a remote computer.

50007 08/01/2010 Communication R3, R4 How to connect PLC Siemens Simatic to Reliance.

50008 08/01/2010 Communication R3 How to connect a device to Reliance via an OPC server.

50010 08/01/2010 Communication R3, R4 How to address variables in Modbus devices.

50012 08/01/2010 Communication R3 Is it possible to try out sending SMS messages from Reliance without purchased license for the SMS Driver?

50013 06/23/2011 Communication R4 How to interconnect the Reliance 4 system and the Mosaic development environment.

50014 07/21/2011 Communication R4 How to define a digital tag in an AMiT device.

50015 01/03/2012 Communication R4 Reliance connects to an OPC server but does not receive valid data.

90001 08/01/2010 Other R3 Can Reliance 3 be operated under Microsoft Windows 95/98/ME?

90002 08/01/2010 Other R3, R4 How to configure DCOM in order for Reliance to be able to connect to a communication driver on a remote computer.

90003 08/01/2010 Other R3, R4 How to configure Windows NT/2000/XP not to require logon at start up.

90004 08/01/2010 Other R3, R4 Cannot open dBASE database tables (DBF) from another program (e.g., MS Access, MS Excel).

90005 08/01/2010 Other R3 Toolbar icons are not displayed correctly.

90006 08/01/2010 Other R3, R4 Cannot install the HW key driver from a remote computer's CD–ROM.

90007 08/01/2010 Other R3, R4 An error occurs while opening a visualization project's databases under Windows XP.

90008 08/01/2010 Other R3, R4 Cannot install the HW key driver. The installer displays the following message: "Failed to start the Aladdin Device Driver. Failed to start a service in the Service Control Manager Database0x2008007 0x200007 0x0."

90010 08/01/2010 Other R3, R4 Cannot open Reliance project databases when multiple Reliance modules are running at the same time (e.g., Reliance Design and Reliance Runtime).

90011 08/01/2010 Other R3, R4 Can Reliance be operated under Microsoft Windows Vista and Windows 7?

90012 08/01/2010 Other R3, R4 Problem with file-based databases (Paradox, DBase) under Windows Vista and Windows 7.

90014 08/01/2010 Other R3 How to download and install Reliance 3.

90015 08/01/2010 Other R4 How to download, install, and uninstall the Reliance 4 SCADA/HMI system.

90016 08/01/2010 Other R4 What are the minimum requirements for HW and SW to install Reliance 4?

90017 08/01/2010 Other R3, R4 How to manually Enable/Disable Disk Write Caching.

90018 08/01/2010 Other R3, R4 Cannot detect the connected HW key. License Key Utility displays the following message: HASP Error: Terminal Server was found.

90022 10/25/2010 Other R3 How to install Reliance 3 on a 64bit Windows operating system.

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Reliance SCADA/HMI system

Reliance is a professional SCADA/HMI system designed for the monitoring and control of industrial processes and for building automation. The resulting visualization can be easily displayed on a PC, Web, tablet, or smartphone.

© 2013 GEOVAP, spol. s r.o.