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Support & FAQ
Here you can find the most frequently asked questions to solve your problems.
Frequently Asked Questions Filter
Found 47 from 47 items.
Frequently Asked Questions
code group version question/problem
10001 project R3, R4 Why does a red or yellow border appear around visual components during runtime.
10002 project R3, R4 The runtime software does not communicate with a device defined via the Device Manager.
10003 project R3, R4 The runtime software does not create a database defined via the Database Manager.
10005 project R3, R4 Cannot define a network connection group and a network connection in Reliance Design.
10009 project R3, R4 Changes made to a visualization project in Reliance Design are not present during runtime.
10010 project R4 A component rotated by a specified angle is not displayed correctly or not displayed at all.
10011 project R3, R4 The "Text" component does not display its content when the orientation is set to "Vertical".
30001 runtime R3 What does the message "Cannot set the value of variables by means of the View version of runtime software", displayed during runtime, mean?
30002 runtime R3 What does the message "Cannot set the value of variable. Cannot send a command to device.", displayed during runtime, mean?
30003 runtime R3, R4 What does the message "The detected HW key is not designed for permanent running of the runtime software.", displayed during runtime, mean?
30004 runtime R3, R4 How to set up the default size and position of the runtime software's main window?
40003 server R3 The Reliance J Web client displayed in the Web browser does not connect to a data server.
40006 server R3 What does the message "For online TCP/IP connection only", displayed in the Reliance J Web client, mean?
50001 communication R3 The runtime software does not launch a communication driver during starting a visualization project.
50004 communication R3, R4 How to configure communication options for a Teco device physically connected to Ethernet via a Ethernet/RS232 converter?
50005 communication R3, R4 How to communicate with a device for which a native communication driver is not available with Reliance?
50006 communication R3, R4 How to configure Windows XP with Service Pack 2 in order for Reliance to be able to communicate with an OPC server on a remote computer?
50012 communication R3 Is it possible to try out sending SMS messages from Reliance without purchased license for the SMS Driver?
90002 other R3, R4 How to configure DCOM in order for Reliance to be able to connect to a communication driver on a remote computer?
90004 other R3, R4 Cannot open dBASE database tables (DBF) from another program (e.g. MS Access, MS Excel).
90007 other R3, R4 An error occurs while opening a visualization project's databases under Windows XP.
90009 other R3, R4 Cannot open Reliance project databases when multiple Reliance modules are running at the same time (e.g. Reliance Design and Reliance Runtime).
90010 other R3, R4 Cannot open Reliance project databases when multiple Reliance modules are running at the same time (e.g. Reliance Design and Reliance Runtime).
90012 other R3, R4 Problem with file-based databases (Paradox, DBase) under Windows Vista and Windows 7.
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