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Main Control Room for Boiler Rooms, Prague 3

In the second half of 2002, the Main Control Room which is connected to local gas boiler rooms was brought online. These boiler rooms provide heating and hot water for approx. 300 residential buildings in Prague 3.


The Main Control Room is created with the Reliance 3 SCADA/HMI system which is installed on three computer workstations. Apart from this, data is available via a Web browser and at various places on the provider’s intranet.


The communication server is the heart of the whole room. It provides the connection with the individual boiler rooms. In cooperation with GEOVAP s.r.o., the Reliance 3 system was supplied with communication modules providing telephonic connection and transfer of current and historical data from individual regulators at boiler rooms via modems using the TMX protocol (Tecont Modem Communication).


Another two control rooms are connected to the communication server. Alarms/events are generated and further data processed by Reliance. Temperature is also monitored by the software.



Custom program additions in the Main Control Room apart from standard SCADA functions enable:

  • Telephonic connection to individual boiler rooms and collection of current and archive data according to set time intervals
  • Incoming call reception from boiler rooms in the event of malfunction or fire, processing of malfunction data and sending of short text messages to cell phones
  • Sending facility intrusion messages to PCO Securitas
  • Sending email to other operating facilities in the event of necessary repairs
  • Telephonic service
  • Archiving operation values and status changes with optional automatic export for further processing (i.e. MS Excel)
  • Telephonic connection statistics including accounting of operational costs


The control room is equipped with a projection system

The control room is equipped with a projection system


The communication server provides periodic updating of data from individual boiler rooms according to user-defined intervals. At each connection, in addition to current data and status, historical values saved in regular intervals to the internal memory of the regulator are received. After the transfer is complete, the operator has a complete overview of operational history and recorded values.


In the event of a malfunction or fire, the control system automatically connects to the control room and after data transfer is complete, SMS messages are immediately sent to selected cell phones of emergency services. To enable users to customize the messages (cell phone number, text of the event report, sending copies etc.) an addition was made to the visualization system. In the event of a fire shut-down of any of the boiler rooms outside of work hours, the telephone server activates an appropriate audio message.


Gas boiler room in one of the buildings

Gas boiler room in one of the buildings


For enabling monitoring of operation of the heating sources outside of operator work hours, emergency services can gain remote access to the main control room via telephone network and monitor operation of individual systems from any location by use of a portable computer. In demanding situations, remote changes of individual operational parameters can be carried out, eliminating the need to be physically present.


Exchange station

Exchange station


To ease work with data in subsequent processing, another addition was made to the Reliance 3 system which enables automatic export of operational data from the database files directly into the MS Excel format. The user interface makes easy work of configuring appropriate reports to the required units. In light of the fact that the control system is connected via serial link with the M-Bus interface not only to heat meters of individual heating sections and domestic hot water, but also to pulse outputs from gas meters and water meters, the operator has access to the complete overview of operational efficiency for each heating source and can decide for example when to plan repairs.


Boiler roomAdministration of the Prague's municipal property, web site